Hotel Cristallo Relais Sure Hotel Collection by Best Western

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 20 per day
• A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
• Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
• Pet fee: EUR 10 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: EUR 30 (subject to availability)
• Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to September.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

The following facilities are closed on Christmas Eve and Christmas Day:

• Bar/lounge
• Dining venue(s)
• Front desk