Hotel Stadt Hamburg

The front desk is open during the following times:

• Monday - Friday: 7:00 AM - 8:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

• Pet fee: EUR 10 per pet, per stay
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 10.0 per stay
• Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cashless payment methods are available for all transactions.

This property is closed from December 23 2025 to January 2 2026 (dates subject to change). The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

• Dining venue(s)

The following facilities are closed on Saturday and Sunday:

• Dining venue(s)