Hotel Zoo Berlin

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note that the Grace bar is operated by the hotel until 8 PM, at which time access may be limited for hotel guests due to outsourcing.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 100 per accommodation, per day
• An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 45 for adults and EUR 45 for children
• Self parking fee: EUR 40 per day
• Pet fee: EUR 20 per pet, per day (maximum EUR 80 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee
• Crib (infant bed) fee: EUR 60 per day
• Rollaway bed fee: EUR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.