Libelula Tulum Beachfront Hotel

The front desk is open daily from 8:00 AM - 9:00 PM. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Parties and events (including family gatherings, birthday parties and other events) are allowed on site; maximum attendees: 50
• Long-term renters welcome
• Property is located within an airport and access is restricted to airport travelers only
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Destination fee: USD 5.78 per person, per night. This fee does not apply to children under 2 years of age.
• A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

• Fee for cooked-to-order breakfast: approximately USD 25 to 45 per person
• Pet deposit: USD 300 per stay
• Pet fee: USD 139 per pet, per stay (maximum USD 250 per stay)
• Early check-in fee: USD 50 (subject to availability)
• Late check-out fee: USD 65 (subject to availability)
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 12 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).