Piedra de Agua Hotel Boutique Palenque

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

• Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
• Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
• Pet deposit: MXN 500 per stay
• Pet fee: MXN 500 per pet, per stay
• Service animals are exempt from fees
• Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 7 AM to 8:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-out is available.