Residenza Elena

There is no front desk at this property. If you arrive at the property after hours, you'll need to check in at an alternate location: [Via S. Antonio 13A in Polpenazze del Garda]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 150 per stay
• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 1.00 per person, per night. This tax does not apply to children under 15 years of age.
• Cleaning fee: EUR 165 per accommodation, per stay

We have included all charges provided to us by the property.

• Crib (infant bed) fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.