Sereno Hotel

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Pet fee: MXN 250.00 per pet (varies based on length of stay)
• Service animals are exempt from fees
• Rollaway bed fee: MXN 250.0 per day
• Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-out is available.