Shangri-La Mactan, Cebu

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests must provide the hotel with their planned arrival time and flight details. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Outside food is not permitted on the premises.
• The listed child breakfast fee applies to guests age 11 and younger.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: PHP 3682.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.