Tivoli Mofarrej São Paulo

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of Brazil) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately BRL 165 per person
• Covered valet parking fee: BRL 69 per night
• Pet fee: BRL 300 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: BRL 300.0 per night
• Administrative fee: BRL 14.60 per day
• Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

The following facilities or services will be unavailable from January 1 2026 to January 9 2026 (dates subject to change):

• One of the dining venues

The property will be renovating from January 1 2026 to January 31 2026 (completion date subject to change). The following areas are affected:

• Spa

During renovations, the hotel will make every effort to minimize noise and disturbance.