Raffles Makkah Palace

Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Some water is reused through a grey water recycling system
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately SAR 180 for adults and SAR 65 for children

• Early check-in fee: SAR 250 (subject to availability)

• Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only Muslims are allowed to enter the holy cities of Mecca and Medina.
• Couples wishing to share a room must provide proof of marriage.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Property Registration Number 10007941