Raffles Makkah Palace

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
• Early check-in fee: SAR 250 (subject to availability)
• Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only Muslims are allowed to enter the holy cities of Mecca and Medina.
• Couples wishing to share a room must provide proof of marriage.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.
• Contactless check-in and contactless check-out are available.