Alpenhotel Stefanie

The front desk is open daily from 8:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.20 per person, per night
• Resort fee: 0 percent of room rate

The resort fee includes:

• Beach loungers
• Bicycle storage
• Faxes
• Fitness center access
• Health club access
• In-room safe
• Pool access
• Ski storage

We have included all charges provided to us by the property.

• Late check-out fee: EUR 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

The property will be renovating from October 6 2025 to December 19 2025 (completion date subject to change). The following areas are affected:

• Bar/lounge
• Dining venue(s)
• Elevator
• Exterior
• Fitness facilities
• Front desk
• Hallway
• Laundry facilities
• Lobby
• Select guestrooms
• Spa

During renovations, the hotel will make every effort to minimize noise and disturbance.