ELISE, 2BDR Windsor House

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [G04, Little Collins Street, Melbourne.]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email with special check-in instructions. For more details, please contact the property using the information on the booking confirmation. Guests will receive an email with instructions for check-in and advance authorization for the refundable security deposit, due 24 hours prior to check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of AUD 250 will be collected before check-in.

We have included all charges provided to us by the property.

• Crib (infant bed) fee: AUD 25 per stay
• Credit card charges are subject to a surcharge of 3.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.