Four Seasons Hotel Bogotá Casa Medina

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

• Fee for cooked-to-order breakfast: approximately COP 65000 to 90000 for adults, and COP 65000 to 90000 for children
• Airport shuttle fee: COP 75000 per person (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.