Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - W 50540186.01
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses solar energy, plus a grey water recycling system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 46.00 per accommodation, per night

The resort fee includes:

• Additional inclusions
• Business center/computer access
• Fitness center access
• In-room bottled water
• In-room coffee
• In-room safe
• Phone calls

We have included all charges provided to us by the property.

• Valet parking fee: USD 25 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 8:00 AM to 10:00 PM.
• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).