Hard Rock Hotel Penang

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property's Kids Club is open only to children ages 4-12 years old.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MYR 200 per accommodation, per night
• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
• Rollaway bed fee: MYR 200.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

The property will be renovating from March 1 2026 to November 30 2026 (completion date subject to change). The following areas are affected:

• Bar/lounge
• Select guestrooms

During renovations, the resort will make every effort to minimize noise and disturbance.