Heidegrund

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts major credit cards; cash is not accepted
• This property uses solar energy, plus eco-friendly cleaning products
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Children under 15 years old are allowed in the spa and pool area until 2 PM only and must be accompanied by an adult.

• Fee for buffet breakfast: approximately EUR 20 for adults and EUR 11 for children
• Pet fee: EUR 25 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: EUR 50 (subject to availability)
• Late check-out fee: EUR 50 (subject to availability)
• Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).