Iberostar Heritage Grand Mencey

stars: 5
Santa Cruz de Tenerife, Spain

HALAL-FRIENDLY FEATURES

Halal food

Halal food in the property is available if requested in advance
Halal food is available in restaurants/​cafes/​​groceries within 500m of the property

Alcohol-free areas

Alcohol is requested to be removed from the guest’s room if booked on this website. Alcohol might be served in the rest of the property

Leisure for ladies and family

Outdoor poolMixed-genderModest swimwear allowed
Indoor poolMixed-genderModest swimwear allowed
Wellness & SpaPrivate-hireFully-secluded
Spa centre, Sauna, Steam room, Spa treatment room(s), MassagePrivate-hireFully-secluded
Hot tub/jacuzziIn some roomsFully-secluded
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Prices for Iberostar Heritage Grand Mencey

2 guests1 night
We Price Match
Precise Total
Family Pricing
Room Suitability
Guarantee
Prices include
taxes & fees
Why groups instead of rooms?
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2
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IBEROSTAR HERITAGE GRAND MENCEY

With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.6 mi (1 km) from Anaga Natural Park.

Check-in: after 15:00
Check-out: before 11:00
Languages spoken: GermanEnglishSpanishFrenchItalianRussian
Pool
Wellness & Spa

LOCATION

Iberostar Heritage Grand Mencey address

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004, Spain

Closest airports

Tenerife North, San Cristóbal de La Laguna (TFN)
15 min (13 km8 mi)
Tenerife South, Granadilla de Abona (TFS)
46 min (63 km39 mi)

POOLS

What do colour dots mean?

Iberostar Heritage Grand Mencey has 2 pools

Pool 1
Type: Outdoor
Mixed-gender
Modest swimwear allowed
Schedule: All weekall day
Pool 2
Type: Indoor

Open: Year-round Available during your stay!

Mixed-gender
Modest swimwear allowed
  • Heated in cold weather

WELLNESS & SPA

What do colour dots mean?
Wellness & Spa
Mixed-gender
Modest swimwear allowed
Schedule: All week
advance reservation required
  • Spa centre
  • Sauna
  • Steam room
  • Fitness
Private-hire
Fully-secluded
No staff allowed
Schedule: All week
advance reservation requiredsurcharge may apply
  • Spa centre
    Schedule: certain hours only
  • Sauna
  • Steam room
  • Spa treatment room(s)
    Schedule: All weekfrom 00:00 to 00:00
  • Massage
    Schedule: All weekfrom 00:00 to 00:00
Room-specific facilities
Hot tub/jacuzziIn some roomsFully-secluded

FREQUENTLY ASKED QUESTIONS

Can I request halal food in advance at Iberostar Heritage Grand Mencey?

Yes, halal food is available at Iberostar Heritage Grand Mencey if requested in advance.

Is halal food available near Iberostar Heritage Grand Mencey?

Yes, halal food is available in restaurants/​cafes/​​groceries within 500m of Iberostar Heritage Grand Mencey.

Can I request alcoholic drinks to be removed from my room at Iberostar Heritage Grand Mencey?

Alcohol is removed from guest’s room at Iberostar Heritage Grand Mencey if booked on Halalbooking.

Is Internet/Wifi available at Iberostar Heritage Grand Mencey?

Yes, Iberostar Heritage Grand Mencey offers Wi-Fi (free), Cable (free).

Is parking available at Iberostar Heritage Grand Mencey?

We don't have any information from Iberostar Heritage Grand Mencey.

What are the reception services at Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey offers 24-hour front desk, Concierge service, Express check-in/check-out, ATM/cash machine on site, Luggage storage, Safety deposit box, Tour desk.

Any cleaning services offered at Iberostar Heritage Grand Mencey?

Yes, Iberostar Heritage Grand Mencey offers Laundry (surcharge).

What transport/transfer options are available at Iberostar Heritage Grand Mencey?

We don't have any information from Iberostar Heritage Grand Mencey.

MISSING INFO?

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9.3
SUPERB
Why you can trust our reviews

Iberostar Heritage Grand Mencey reviews

  • 9.3
    A real 5* hotel

    Was a great stay. Comfortable rooms, very nice staff, lovely garden and delicious breakfast. For a halal concious people like us it was nice that there were good vegetarion and fish options in the menu and it was very family friendly.

Show all reviews

FOOD & DRINKS

Restaurant

Snack bar

GENERAL FACILITIES

Garden, Terrace, Facilities for disabled guests, Lift, Designated smoking area, Wedding pavilion

INTERNET

Wi-Fi, Cable

GUEST SERVICES

24-hour front desk, Concierge service, Express check-in/check-out, ATM/cash machine on site, Luggage storage, Safety deposit box, Tour desk

BUSINESS FACILITIES

Business centre, Conference hall, Banquet facilities

CLEANING SERVICES

Laundry (surcharge)

IMPORTANT NOTES

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children
  • Nearby parking fee: EUR 12 per day (66 ft away)
  • Facilities fee: EUR 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

OTHER TRAVELLERS ALSO VIEWED

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HB GLOSSARY

Both male and female guests of the property can use the facility at the same time

HB GLOSSARY

Modest swimwear is allowed in this facility. Most guests observe standard swimwear

HB GLOSSARY

The facility can be hired for a period of time for a private use of one guest/family

HB GLOSSARY

100% privacy from an outside eye in all parts of the facility

HB GLOSSARY

The facility is for exclusive private use of the guest/family who is staying at the specific villa/room

HB GLOSSARY

Enjoy peace of mind with our Price Match offer. Found a better price? Let us know and we’ll try to match it.

HB GLOSSARY
Precise total prices are calculated for whole family, taking into account number of adults and exact ages of children
HB GLOSSARY
Suitability of each room for the whole family is determined automatically, taking into account the number of adults and exact ages of children. Only suitable rooms are offered to be booked online
HB GLOSSARY

Many websites hide taxes and fees for additional guests, showing only base occupancy rates and making it hard to compare real prices.
We, in contrast, show real total prices that cover taxes and all guests, including children.

HB GLOSSARY

When searching for a family, include all guests into the same group. Our system will offer to book either 1 large room which is suitable or 2+ smaller rooms when needed with connection or adjacency where possible. Sometimes multiple smaller rooms are a better deal than 1 large room.

Only when searching for multiple families that must stay in separate rooms, enter each family as a separate group.

HB GLOSSARY

Colour dots indicate halal-friendliness or -unfriendliness of a feature to help you make informed decisions:

Green: feature is halal-friendly for most guests

Yellow: feature might not be acceptable for some halal-conscious guests

Red: feature is not acceptable for most halal-conscious guests

HB GLOSSARY

100% privacy from an outside eye in all parts of the facility

HB GLOSSARY

No staff is allowed in the facility without the guest’s permission

HB GLOSSARY

Only verified guests who booked and stayed can review. We use only recent reviews (under 12 months) for properties with 30+ reviews.

...
Our score
Rated by customers of Halalbooking, most of whom are halal-conscious travellers.
...
External score
Rated by customers of mainstream travel websites, many of whom might not be halal-conscious travellers.
For properties which have enough recent reviews from our customers, we show Our score, otherwise we show the External score.