Kamenoi Hotel Aso

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Pick-up shuttle service from Aso train station is available at 4:15 PM and 5:15 PM. Drop-off shuttle service to Aso train station is available at 9:15 AM and 10 AM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 2420 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Hot springs access available from 11:00 AM to midnight.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

The property will be renovating from May 7 2025 to December 25 2025 (completion date subject to change). The following areas are affected:

• Hot springs
• Lobby
• Meeting facilities
• Select guestrooms

During renovations, the ryokan will make every effort to minimize noise and disturbance.