Kawaguchiya Kinosaki Riverside Hotel

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival. Guests who wish to book dinner must arrive at the property before 5 PM. This property offers shuttle pickup service from Kinosaki Onsen Station only.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• Guests must contact this property in advance to reserve access to the public bathing facility
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

This property charges a fee to access the outdoor private bath.

• Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Alcohol is not permitted at this property.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.