Ramada Resort by Wyndham Shoal Bay

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Some 'One Bedroom Deluxe Spa Waterview' guestrooms rooms have balconies. Guests booked in this room type may request a room with a balcony but it is not guaranteed. The bedroom in the Standard Studio (No View) room type is accessible by stairs only. Full balcony can be requested for One Bedroom Deluxe Spa Waterview but is not guaranteed. Guestroom photos are representative of the rooms offered and may differ from the actual room receive.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• All onsite dining outlets are privately owned and operated.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

• Rollaway bed fee: AUD 40.0 per night
• Credit card charges are subject to a surcharge of 0.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The property will be renovating from November 9 2025 to December 19 2025 (completion date subject to change). The following areas are affected:

• One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

• Outdoor pool

During renovations, the aparthotel will make every effort to minimize noise and disturbance.