Shangri-La Rasa Sayang, Penang

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses a grey water recycling system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately MYR 105 per person
• Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.