Shonai Hotel Suiden Terrasse

The front desk is open daily from 6:00 AM - midnight. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1430 for children
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 10:00 AM and noon
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Hot springs access available from 6:00 AM to midnight.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.

The following facilities are closed seasonally each year. They will be closed from December 15 to December 18:

• Hot springs

The property will be renovating from December 15 2025 to December 18 2025 (completion date subject to change). The following areas are affected:

• Hot springs

During renovations, the hotel will make every effort to minimize noise and disturbance.