SureStay by Best Western Massena

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

• Airport shuttle fee: USD 20 per person (one-way)
• Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
• Pet deposit: USD 150 per stay
• Pet fee: USD 30.00 per pet, per day
• Service animals are exempt from fees
• Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.