SYLVAN Koh Chang

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property has a strict no-smoking policy in all guestrooms. Violators will be subject to a fine (THB 5,000).

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of THB 2000 will be collected before check-in.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
• Airport shuttle fee: THB 2500 per vehicle (one way)
• Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.