The Reef House Adults Retreat

The front desk is open daily from 8:30 AM - 10:00 PM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

• Fee for cooked-to-order breakfast: approximately AUD 42 per person
• Rollaway bed fee: AUD 40.0 per night
• Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• 24-hour pool access
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 16 years old are not permitted at this adults-only property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

The property will be renovating from January 14 2026 to February 5 2026 (completion date subject to change). The following areas are affected:

• Bar/lounge
• Dining venue(s)

Guests will have access to the following alternate facilities during the renovation:

• Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.