Thurnham Hall Resort

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reservations are required for dinner at the onsite restaurant and must be made at least 24 hours in advance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The maximum number of cots/cribs in a room is 1.
• This property's pool operates an adults-only policy at certain times.
• Guests who may encounter issues with stairs should contact this property in advance.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: GBP 100 per stay

We have included all charges provided to us by the property.

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities or services will be unavailable from November 14 2025 to July 31 2026 (dates subject to change):

• Sauna

The property will be renovating from January 2 2024 to January 1 2027 (completion date subject to change). The following areas are affected:

• Exterior
• Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.