Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

The front desk is open during the following times:

• Monday - Saturday: 7:30 AM - 8:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. The front office is open Monday to Friday from 7 AM to 12:30 PM, and from 1:30 PM to 9 PM. On Saturdays, Sundays, and public holidays, the front office is open from 8 AM to noon, and from 3:45 PM to 8 PM. Check-in is available from 3 PM Monday-Friday and from 4 PM on weekends and public holidays.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 200 per accommodation, per stay
• A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
• Pet fee: EUR 5.00 per pet, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 01 to September 30.
• The property is professionally cleaned.