Modern Saraylar Hotel

Modern Saraylar Hotel reviews

• 7.3
  What to expect for the money

  Anonymous, Netherlands, 9 nights, Nov 2019

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• 8.6
  excellent value for money

  value for money
  size of rooms- bigger than most hotels with proper balcony
  power shower
  cleaning staff- room cleaned every day
  food variety and availability
  masjid and adhan
  overall appearance of hotel
  young kids facilities plenty inc lunar park
  spa service- medical massage and hammam
  cengiz guvenc on reception was a credit to the hotel and helpful

  the layout of the hotel is wrong, the pools are not south facing and the hotel buidlings block the sun for most of the day
  pool water was too cold, hardly used by anyone
  staff need to speak basic English
  games room charges 6lira a game

  Anonymous, United Kingdom, 7 nights, Nov 2019

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• 5.9
  Generally fair-good, but lacking in some areas.

  - Generally, good observance of Islamic haya and hijab by guests.
  Purpose built, comfortable masjid on site, but on periphery.
  - When food was being fully provided in the buffet restaurant (i.e. before our final 3 days), it was excellent. During our final 3 days, it was almost rations with few items to choose from. Children suffered.
  - Washing machine in the bathroom (we were in a standard family apartment - i.e. 2 rooms and bathroom).
  - Price was competitive (perhaps).

  - During our final 3 days, food in the buffet restaurant was very poor. It was almost rations, with few items to choose from. The children suffered.
  - Segregated beaches not good. Small, rocky wasteland, really.
  - Shisha smoking and cigarette smoking everywhere.
  - Loud music late into the night (including English rap music).
  - Very poor English. Staff should be able to communicate with guests in English, Arabic and Turkish. At the moment, they all seem to speak just Turkish. Communication was a major problem from day one.
  - Outdoor pools are badly located. They are in the shade most of the time. Cold water. No deep pools for adults to actually swim in.
  - Room service is often very slow, requiring several calls to Reception. Staff who answer the calls and those who attend do not understand very basic English.
  - Neglect of guests during our final 3 days. Staff appeared sombre and indifferent.
  - Slow and intermittent Wi-Fi.

  Badrul, United Kingdom, 10 nights, Nov 2019

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