Ban Raya Resort and Spa

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. The hotel is located on Racha Island, accessible only by boat. This property provides 2 adult roundtrip speedboat tickets per reservation (valid on arrival day and departure day) from Phuket Chalong Pier to Racha Island (advance reservation required). If the number of passengers exceeds the limit (2 adults) or the dates are inconsistent, an additional fee of THB 1000 per person, roundtrip, will be charged. The speedboat runs once a day and departs from Phuket Chalong Pier at 9:30 AM. Guests must arrive at the pier at least 30 minutes before departure to check in. The return speedboat departs from Racha Island at 12:30-1:30 PM and arrives at Chalong Pier at approximately 2:00-2:30PM. Arrival times may vary due to sea conditions around Phuket, so guests are strongly advised not to schedule flights, trains, buses, or other onward transportation on their check‑in or check‑out dates. Guests must contact the property directly by email at least 48 hours in advance to make a speedboat reservation. Transfers will not be arranged for guests who do not contact the hotel in advance. Guests must include their phone number and email address at time of booking (or call the property after booking to provide it) so that the staff can contact them to arrange transfers.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for buffet breakfast: approximately THB 300 for adults and THB 300 for children

• Airport shuttle fee: THB 17000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.