At HalalBooking® we work hard to ensure that you get the Best Price possible when booking with us. So if you come across lower rates for any accommodation on another internet website or from another agency or from the hotel itself (either before or immediately after you booked with us) please immediately contact our Customer Service team. We will match the rate of the other deal if the following conditions are met:

  1. You have contacted us immediately when you were offered lower rates on another website or from another agency or from the hotel itself. You have provided us with all the details of the other deal including a link to the offer on their website or an email from them and the exact price being quoted.

  2. The other deal is bookable online or via email and is still available when we check.

  3. The other deal is subject to the same booking conditions you’ve opted for with HalalBooking. This means:

    • It is the same property
    • It is the same room type, apartment type, etc.
    • It is for the same check-in and check-out dates
    • It has identical room conditions attached (including the meal plan, cancellation policy, package offer, etc.)
  4. The conditions of your booking with us still allow penalty-free cancellations and modifications (applicable if you contact us after you made your booking with us).

If we can't match the rate of the other deal because one of the above conditions cannot be fulfilled, and you have already booked with us, you still keep your existing reservation – including the cancellation policy.

Our Best Price Guarantee offer does not apply if:

  1. You attempt to book through another website or agency that does not reveal which property or accommodation type you will be staying at until after you have booked.

  2. You attempt to book using special membership rates, frequent stayer rates, loyalty points and any rewards programmes or special promotions made available through the accommodation provider.

  3. You do not contact us immediately after coming across lower rates on another internet site or from another agency.

  4. You do not contact us before or immediately after you booked with us.

We are very proud of our Best Price Guarantee policy and keen to give our customers the best value for money.

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