WE PRICE MATCH
Enjoy peace of mind with our Price Match offer. Found a better price? Let us know and we’ll match it.
At HalalBooking® we work hard to ensure that you get the best price possible when booking with us. So if you come across lower rates for the accommodation you are planning to book with us, on another internet website or from another agency or from the hotel itself (either before or immediately after you have booked with us) please immediately contact our Customer Service team.
SIMPLE 3-STEP PROCESS
1) Check if your booking meets all of the below criteria
(not all bookings qualify. See below for details.)
2) Share the lower price offer with us
(send a screenshot and the URL of the page to firstname.lastname@example.org)
3) We refund you the difference
(It’s that easy. If your claim is eligible, you’ll receive a refund.)
WHEN WE CAN PRICE MATCH
You have contacted us immediately when you were offered lower rates on another website or from another agency or from the hotel itself. You have provided us with all the details of the other deal including a link to the offer on their website or an email from them and the exact price being quoted.
The other deal is bookable online or via email and is still available when we check.
The other deal is subject to the same booking conditions you’ve opted for with HalalBooking. This means:
- It is the same property
- It is the same room type, apartment type, etc.
- It is for the same check-in and check-out dates
- It has identical room conditions attached (including the meal plan, cancellation policy, package offer, etc.)
The conditions of your booking with us still allow for penalty-free cancellation or modification (applicable if you contact us after you made your booking with us).
If we can't match the rate of the other deal because one of the above conditions cannot be fulfilled, and you have already booked with us, you still keep your existing reservation – including the cancellation policy.
WHEN WE CAN’T PRICE MATCH
Our Price Match offer does not apply if:
You attempt to book through another website or agency that does not reveal which property or accommodation type you will be staying at until after you have booked.
You attempt to book using special membership rates, frequent stayer rates, loyalty points and any rewards programmes or special promotions made available through the accommodation provider.
Price for the accommodation is offered as part of a package such as a flight + hotel travel combination.
You do not contact us immediately after coming across lower rates on another internet site or from another agency.
You do not contact us before or immediately after you booked with us.
We are very proud of our Price Match policy and keen to give our customers the best value for money.