Halal-friendly Cruises

The Zen Pool (Deck 18, adults-only) has women-only hours every day from 9am to 1pm, and there are dedicated ladies-only sessions at the gym and thermal spa. There is also a separate women's prayer room. Outside these hours, pools are mixed and family-friendly.

The opening hours of the nursery and kids' area vary from one itinerary to another, so there are no fixed times set in advance. The confirmed daily schedule is announced on board, so we'd recommend checking the ship's programme once you've embarked to plan comfortably around your family's routine.

Yes. AROYA Cruises is committed to a comfortable and inclusive experience for every guest. AROYA provides Special Needs Staterooms (ADA) and specialist equipment to accommodate guests with disabilities, including those with hearing or visual impairments.

Yes. AROYA Cruises has dedicated meeting and conference rooms on board. These rooms are equipped with state-of-the-art technology and services to ensure a productive and seamless experience while you sail with us.

Yes. There is a library on Deck 6 on board the ship, offering a calm and relaxing space to unwind.

We have a spacious, dedicated children's area — the largest of its kind. It is divided by age group and features the Sailor's Workshop, the Chefs Academy and more, offering limitless opportunities for fun and enjoyment. The crew can share more information about our Kids and Teens venues on board.

Yes. The pharmacy is located in the Medical Clinic on Deck 5.

Yes. Guests wishing to pray during the cruise may do so in the male and female prayer rooms located on Deck 5. Prayer mats are also provided in every cabin. As the ship faces different directions depending on the itinerary, we recommend using a Qibla app on your own mobile to find the prayer direction.

The kids' play area (Sailor's Cove) is free of charge until 6:00 PM. After 6:00 PM, additional charges apply according to the prices and policies in effect on board. Some special activities and programmes may also carry additional fees, and guests will be informed of the details and pricing on board.

Yes. A parent or guardian may leave their child at the kids' area or nursery, in accordance with the approved guidelines and procedures.

Some on-board facilities are open around the clock, while others follow set hours. For your convenience, Guest Services, Room Service, the Library and the Khuzama Lounge are available 24 hours a day. Other venues operate to scheduled times, which are listed each day in your onboard programme.

Yes. AROYA Cruises has a dedicated nursery for young children aged between 6 and 24 months, so you can enjoy the ship knowing your little ones are in caring hands.

Yes, child-friendly chairs are available in our restaurants, making mealtimes comfortable and relaxed for families travelling with young children.

Yes, there are designated women-only sessions across our leisure facilities. While the ship is sailing from Jeddah, the Sky Pool typically offers women-only hours from 9:00 a.m. to 1:00 p.m. On other itineraries these times may vary, so we recommend checking the Daily Programme for the most up-to-date schedule.

Yes, we offer a range of water-based activities for both children and adults. Our programme is designed around our guests' interests and preferences, so there's always something fun and engaging for everyone to enjoy.

Yes — shisha is offered at a handful of spots around the ship:

Legends Lounge – Deck 8
Beats – Deck 17
Sky Pool & Lounge – Deck 18
Al Matal Terrace – Deck 19

A full range of on-board facilities and 'Things To Do' is available for you to enjoy, with operating hours that vary according to your itinerary. For the most accurate, up-to-date timings, please refer to the daily programme provided on board.

The ship's Medical Centre is conveniently located on Deck 5. It is fully equipped and staffed by a dedicated medical team, providing a standard of care comparable to reputable onshore facilities. Whether it's a minor injury or a more pressing health concern, our team is ready to deliver attentive, professional care.

Yes. Fresh drinking water is provided in every cabin daily, free of charge — from four bottles per cabin per day in regular cabins, six in Suites and unlimited water in Villas. You'll also find a selection of complimentary drinks, including drinking water, at the self-service stations in the included venues: Al Waha Main Dining, Amwaj Buffet and Dallah Café.

Yes. AROYA offers a range of minibar packages — soft drinks, juices and snacks — which you can buy online before you embark or at any time on board. In every Suite the minibar comes ready-stocked and included in the cruise price, with refills available to purchase on board; for Villas, refills are provided free of charge.

Yes. You can enjoy a regularly refreshed selection of classic films and current blockbusters in your cabin via the Smart TV. Any applicable charges will be added to your onboard account.

A pillow menu is available for Villa guests only. Simply ask your butler or cabin stewardess, who will be happy to help you choose the pillow that suits you best.

We're happy to provide baby cribs and linen on request. You can arrange this during the booking process or once you're on board. Please note that availability is limited, so we'd recommend requesting yours as early as possible.

Yes. Your cabin comes with hand towels, bath towels and face cloths for your convenience. Pool towels are available at the pool towel stations on the pool deck, and suites and cabins are also equipped with pool towels for your use.

Slippers are provided in the suites and villas only.

Yes, you're welcome to bring your own food and drinks into AROYA cabins and suites. You can also order from our varied menu through room service whenever you like.

All cabins are fitted with both Type G and Type C charging outlets, so you can keep your devices powered throughout your voyage.

Cabin upgrades are available on board for an additional fee, subject to availability. To check prices and availability, please visit Guest Services from one hour after the ship departs.

Room service is chargeable for regular cabins and complimentary for Suites and Villas only (additional fees apply when ordering from our speciality restaurants).

Yes. If you'd like to rebook your cabin up to 48 hours before departure, please contact the AROYA Call Centre. After the ship has departed, you can speak to Guest Services on board about paid upgrade options, subject to availability.

No. AROYA sailings are completely alcohol-free across the whole ship.

Yes — every dining venue on board serves halal-certified food.

AROYA Cruises includes two complimentary restaurants in your travel fare: the Amwaj Buffet on Deck 16 and Al Waha – Main Dining on Decks 7 and 8. Alongside these, you can enjoy a wide selection of speciality restaurants for a surcharge. The included restaurants do not require a reservation, but we recommend booking a table at the speciality venues in advance with the crew's help.

No, smoking is not permitted inside any of the restaurants on board. Smoking is only allowed in the designated areas provided around the ship.

Baby food is not available on board. However, we do offer a specially curated Kids' Menu for children aged three and above.

A range of drinks is included free of charge during your main meals on board:

1. Brewed coffee
2. Self-service water from the dispensers
3. Soda from the soda dispensers
4. Juice options from the dispenser (orange, apple and pineapple, along with still and sparkling water)
5. Powdered hot chocolate
6. Hot water from the dispenser for tea bags (English Breakfast and Green Tea)

Yes. AROYA Cruises provides both Iftar and Suhoor meals for guests throughout the holy month of Ramadan.

AROYA's restaurants offer gluten-free, vegetarian, no-sugar-added and dairy-free options. Dietary special requests can be added during the reservation process at no additional charge, and we kindly ask that you also notify the service staff when ordering.

Table reservations for the speciality restaurants can be made by telephone, or in person with the Maître d' at your chosen restaurant. You can also visit the Food & Beverage Services Desk on Deck 8, where our team will help you explore the various restaurants, their culinary specialities, menus and current promotions.

Yes. The ship's concierge team is happy to help arrange car hire, a private transfer or a limousine service, organising the details so everything is ready when you need it.

The single-device internet package covers one device only, and it is linked to the guest who purchased it rather than shared across everyone on the booking. If you would like to connect more than one device, multi-device packages are available. Please note that all internet packages are sold per guest.

Yes, we offer a variety of add-ons to enhance your cruise experience. You can browse the full selection, along with current pricing, when you enquire or once you're on board.

Yes. We provide paid babysitting at our nursery for children aged 0-2, and we have three dedicated kids' venues for different age groups: one for ages 3-6, another for ages 7-12, and a teens' club for those aged 13-17.

We offer a wide range of on-board entertainment, from shows and live activities to much more, alongside a good choice of specialty dining venues. Full details are available in the daily programme on board.

Once purchased, add-ons are added to your account automatically and are ready for immediate use, so no sign-up is required. Only a few select services, such as our Specialty Restaurants or Challenge Chambers, need to be reserved in advance.

Priority embarkation and disembarkation are not sold as standalone packages. This privilege is offered exclusively to guests as part of the Khuzama experience.

Please get in touch with our Guest Services team if you would like to arrange a surprise for a birthday or anniversary during your cruise, and they will be glad to help.

Yes, laundry and dry-cleaning services are available on board; full details and the price list can be found in your cabin. Khuzama guests enjoy laundry packages included in the cruise price: Suites receive a complimentary laundry package per suite, Villas receive a complimentary laundry package per person, and Royal Villa guests enjoy unlimited complimentary laundry.

Yes. Evening entertainment, theatre shows, live music and stand-up comedy in Arabic and English, is designed for families and respects the values of the ship. There is no casino, and no venue on board serves alcohol.

No, fishing and diving aren't available on board. However, you may be able to enjoy similar activities ashore at some ports of call, so it's worth exploring what's on offer at each destination on your itinerary.

Arabic and English are the main languages spoken on board, and the crew will be pleased to assist you in both languages. A translator is also available for additional support.

When guests arrive on board, they receive the AROYA Daily programme guide. It lists a range of activities, including theatre shows, music concerts and more. There is also an extensive programme of shows and activities created specifically for younger guests.

We recommend booking venues and activities in advance to secure availability and ensure a smooth experience.

Most events and activities are included in your experience. However, some activities and events, such as private fitness classes and dinner shows, may incur an additional charge. These will be listed in the AROYA Daily programme guide.

A wide range of shore excursions and activities is available at every destination, including water activities and thrilling adventures on the Private Island.

Yes. Khuzama guests enjoy complimentary access to the Main Dining Restaurant and the Buffet, just like every other guest, and in addition they have exclusive access to the dedicated Khuzama Restaurant and lounge. Speciality Dining, however, may carry an additional charge.

No. Khuzama guests do not have their own private gyms or swimming pools.

No, there is no personal chef, but Khuzama guests do have access to the exclusive Khuzama Restaurant.

Khuzama guests receive a range of exclusive services, including butler and concierge service, luggage delivery, and priority embarkation and disembarkation, among others. The crew can provide more information on board.

Yes. Khuzama guests receive priority when booking restaurant tables and reserving onboard experiences. They also enjoy reserved seating for selected entertainment, arranged by the dedicated VIP team onboard, including butlers and concierges.

Yes. A variety of add-ons are available to all guests on request for an additional fee. For details or assistance, please contact Guest Services during your cruise.

No. Smoking is only permitted in designated smoking areas.

Yes. The Khuzama butler can be either male or female, depending on availability and operational feasibility. If you have a particular preference, we recommend making the request before your cruise.

Yes, a butler service is available on board AROYA Cruises for all guests staying in Suites and Villas. Whatever you need during your voyage, your butler will do their best to arrange it and help make your stay as comfortable and enjoyable as possible. Villa guests enjoy a 24-hour butler service, while guests in other suites are looked after by their butler throughout operational hours.

Yes, AROYA Cruises offers a dedicated concierge service through the Khuzama Lounge, an exclusive space on deck 16 reserved for VIP guests staying in Suites and Villas. Here, you can enjoy a selection of premium offerings such as speciality coffees, drinks, and light bites, while your concierge team helps arrange reservations at the speciality restaurants, book spa treatments, and organise shore excursions. The lounge also hosts live performances, adding an extra touch of luxury to your cruise experience. Whatever assistance or information you need on board, the dedicated team is on hand to help.

Yes. The Red Sea voyages depart from and return to Jeddah, the gateway city for Umrah. Additionally, there's one special one-way voyage from Istanbul to Jeddah in September. All of them are ideal for combining with Umrah before or after you sail. Please note that flights aren't included and need to be arranged separately, as do your onward travel to Makkah and Umrah arrangements.

Each shore excursion has its own page setting out exactly what's included — whether that's transport, meals or other services — so you can see at a glance what's provided as part of that excursion's programme before you book.

Yes, you're welcome to book more than one shore excursion at the same destination, as long as the timings don't clash. It's worth checking each excursion's schedule in advance to make sure they fit comfortably around one another.

Start and end times for each excursion are confirmed at the point of booking, whether you book through the call centre, the website or once on board. This makes it easy to organise your itinerary in advance and avoid any clashes between excursions.

Yes — there's a dedicated shore excursions desk on board where you can pick up information on all the available excursions and get help with booking requests in person.

Shore excursions are organised tours and activities you can join whenever your ship docks at a port of call, giving you the chance to explore each destination's attractions, landmarks, culture and natural scenery with an experienced local guide.

You can book shore excursions online, through the contact centre, or once you're on board.

In our Red Sea destinations (Aqaba and Sharm El Sheikh), the excursion programme typically includes:

- Water activities – beach clubs, a waterpark, and boat trips for diving and snorkelling
- Historical tours – from the UNESCO World Heritage Site of Petra in Jordan to Sharm El Sheikh's historical museum
- Desert adventures – quad biking, Bedouin tea, camel encounters and evening entertainment under the stars
- Entertainment experiences – dance, acrobatics and live music
- Dining and culinary experiences – a journey through cuisines and flavours from around the world
- City tours – old towns and iconic landmarks that reveal each destination's cultural heritage
- Relaxation and shopping – strolling through local markets and souks for souvenirs

New tailor-made tours are added regularly, so it's worth checking back for the latest options before you sail.

Wheelchairs aren't provided for shore excursions, so guests who need one should bring their own. Accessibility also varies from tour to tour, as not every excursion is wheelchair-friendly, so we'd recommend checking accessibility with the shore excursions team before you book.

Free parking isn't available at every port, so it's worth checking the parking arrangements for your specific port of embarkation in advance.

No, guests cannot join partway through the voyage and check in at a later port along the same itinerary; check-in is only available at the start of the cruise.

Yes, AROYA provides designated facilities to support guests with special needs and to handle any related procedures.

Guests who lose their ticket should contact the Shore Excursions team, or speak to Guest Services on board, and the issue will be resolved for them.

AROYA Cruises sails to a wide range of destinations across the Red Sea, the Mediterranean and the Arabian Gulf, including Jeddah, Yanbu, Sharm El Sheikh, Aqaba, Sabaya Island, Istanbul, Bodrum, Marmaris, Kas, Alexandria, Athens (Piraeus Port), Mykonos, Rhodes, Dubai, Abu Dhabi, Doha, Muscat, Khasab, Sir Bani Yas Island, Dammam and Salalah. Which destinations are available depends on the itinerary, departure port and time of year you're sailing.

Yes, some shore excursions have specific age or health requirements, while others are designed to accommodate guests with special needs, depending on the nature of each excursion.

Your luggage is looked after at every stage of the journey, from check-in through to your cabin door and back again at the end.

Each passenger is encouraged to limit their checked luggage to two suitcases plus two pieces of hand luggage, with an overall limit of eight pieces per cabin for all passengers sharing it — anything beyond this won't be accepted at check-in for the cruise, so it's worth checking your airline's own baggage allowance too, as this may differ.

Cabin storage space is limited, so standard suitcases are best stored under the bed. Label each piece of luggage clearly with your name, cabin number, embarkation date and a contact number; any unlabelled checked luggage will be labelled for you at the port terminal during embarkation and delivered to your cabin by the crew. On the last night of your cruise, suitcases are collected and can then be picked up again at the port terminal.

Keep medication, valuables, toiletries, important documents and anything else you might need close at hand in your separate hand luggage rather than in your checked bags. For everyone's safety, AROYA Cruises reserves the right to carry out baggage checks where necessary, and a full list of prohibited items on board is available separately.

Yes — there's a well-equipped Medical Centre on board, staffed by the ship's doctor and a professional medical team, ready to handle emergencies at any time. In an emergency, call 911 from any public or in-cabin phone, or simply contact a crew member and they'll get help to you.

Outside of emergencies, the Medical Centre also offers general medical services during its regular opening hours, for a fee — prices are published on board. Since these services are chargeable, it's worth arranging travel and health insurance before your cruise, so you can claim reimbursement from your insurer afterwards.

Yes — online check-in is available through the AROYA Cruises app, and can be completed any time up to 24 hours before departure. The process covers entering your passenger details, uploading the required travel documents, and filling in any other necessary information, so you can head straight to boarding rather than queuing to sort paperwork at the port.

If you run into any trouble completing check-in through the app, don't worry — the team will help you finish the process when you arrive at the port.

No refund is given in this situation — if the port closes before you arrive, this is treated as a no-show, and AROYA's standard Terms and Conditions apply. We'd always recommend allowing plenty of time for your journey to the port and checking AROYA's Terms and Conditions at the time of booking, so you know exactly what to expect.

Yes, you're welcome to bring liquids such as skincare products, energy drinks, juices and hair care items on board. There isn't a specific size limit stated, but we'd recommend packing smaller bottles where possible, since cabin drawer space is limited. It's also worth knowing that essential bathroom amenities — shampoo, conditioner and shower gel — are already provided in every room category, so you may not need to bring full-size versions of these.

Yes, you're welcome to bring your own baby carrier and stroller for travelling with little ones on board.

Yes — we provide complimentary baggage delivery, taking your luggage from the terminal straight to your cabin door, and back again from your cabin to the terminal at the end of your cruise.

If you arrive after check-in has closed, this is treated as a no-show, and the procedures set out in AROYA's Terms and Conditions will apply, which could include cancellation of your reservation. To avoid this, please make sure you check in on time — arriving promptly helps ensure a smooth, stress-free start to your cruise.

Yes — the minimum age for travelling on an AROYA cruise is 6 months old, so families with young babies are welcome to sail with us.

For a full rundown of what to pack and how to prepare, AROYA offers a dedicated cruise guide, packed with tips for making the most of your unique sea cruise experience.

Boarding times are set out in your transportation contract or itinerary, and you'll need to arrive at the port at the specified time stated there. We'd recommend checking these documents closely ahead of your trip so you know exactly when to arrive.

Yes. AROYA offers a selection of accessible cabins, fitted with special features for guests with physical disabilities in line with the American Disabilities Act (ADA). Please note that a small number of onboard activities and offers may not be suitable for every disability, so do get in touch with the AROYA Call Centre in advance to check that a particular cruise, cabin or activity will suit your needs.

Yes, most facilities throughout the ship are easily accessible with mobility devices such as wheelchairs and scooters. Wheelchair assistance from crew members is provided specifically at embarkation and disembarkation, when staff are on hand to help push wheelchairs, so guests can get on and off the ship comfortably.

Yes. The onboard pool and jacuzzi are both fitted with ADA lifts, making it easier for guests with limited mobility to get in and out safely.

AROYA has a dedicated medical team on standby for any onboard emergencies. If you need urgent help, simply dial 911 from any public or in-room phone and the medical team will respond promptly. We'd also recommend travelling with appropriate medical insurance, so you can relax and enjoy your cruise with complete peace of mind.

There isn't currently a dedicated butler or assistant specifically for guests with special needs. That said, we do encourage these guests to meet the designated officer at the start of the cruise, so our team can note any specific requirements. It's best to share these details during booking too, so we can prepare properly in advance and give you the best possible experience on board.

Yes, guests are welcome to bring their own medication on board. We'd recommend packing enough to last the whole cruise and carrying it in your hand luggage rather than checked bags. The onboard Medical Clinic isn't a pharmacy — it holds medication for emergencies only — so it's important to bring your own regular supply. If you need something for seasickness, travel sickness tablets are available free of charge from Guest Services on request.

Yes — guests are welcome to bring their own personal wheelchair on board for use throughout the cruise.

Yes, electronic cigarettes (vapes) are permitted on board, but only within the designated smoking areas.

Your safety and security on board are treated as a top priority. A specially trained security team monitors the ship at all times, supported by a camera surveillance system, and is authorised to intervene immediately in cases of suspicion or emergency. The ship is equipped with a digital access control system requiring your cabin card to pass through secure areas, along with X-ray screening for luggage and metal detectors. We also reserve the right to carry out handbag and luggage checks at any time during your voyage, so that passengers, crew and the vessel itself remain well protected throughout the cruise.

Yes, pregnant guests are welcome to travel with us up to the 24th week of pregnancy.

No — sharp objects aren't permitted on board.

Yes, but only electric shavers are permitted. Blades are not allowed on board.

No, drones are not permitted on board. Please refer to AROYA's prohibited items policy.

In accordance with ZATCA, the permitted limit is 2 cigarette packs.

• Heat-emitting devices are not allowed, and irons are not available in the cabins.

Guests may send clothing to the crew for washing or ironing, as laundry and dry-cleaning services are available on board. Further information and the price list are provided in the cabin.

All cruise ships have regularly maintained and inspected lifeboats, life rafts and individual lifejackets for adults and children, plus a specified minimum additional capacity. The crew receives regular, extensive safety training and emergency drills, including ship evacuation procedures. In an emergency, immediately dial 911 from any phone on board and/or inform the nearest crew member.

Under SOLAS, the international Convention for the Safety of Life at Sea, you must take part in a mandatory safety and emergency drill before departure. You will be told what to do in an emergency and how to wear your lifejacket. Your cabin TV also includes a video with all necessary safety instructions. Escape routes and your muster station are shown on the back of your cabin door. Babies and infants below 13 years receive a wristband stating their muster station, which they must wear throughout the cruise. This helps staff escort them to the relevant muster station if they are not with their parents during an emergency.

Guests are free to wear whatever swimwear they prefer, from standard bikinis to burkinis. The only requirement is that swimwear is made of non-transparent, water-friendly material. Swimwear is reserved for the pool decks; swimsuits, swim trunks and cover-ups aren't permitted in restaurants, indoor bars or lounges.

Smart casual is recommended in most venues, though no strict code is enforced. Modest dress is expected in public areas, and during dinner hours in the main and specialty dining rooms it's best to avoid shorts, sportswear and sleeveless t-shirts. In short: dress as you would at a good halal-friendly resort, and you'll feel completely at home.

For full details, please refer to AROYA's Terms & Conditions, Item No. 4: Passenger’s Luggage and Personal Property.

No, pets are not allowed on board.

Currently, guests do not need to present a health passport to verify their vaccination status or the number of doses received.

For international trips, a passport is required. For local trips within Saudi Arabia, a national ID or Iqama is required. Residents must also ensure that they hold valid exit/re-entry visas. For specific visa requirements, please check the current visa requirements before you travel.

The booking will remain unchanged. Any additional requests, such as upgrades or add-ons, can be arranged on board.

You need to bring your KSA National ID or KSA Iqama.

This depends on your nationality. Please check the official Turkish Government e-Visa website: www.evisa.gov.tr.

No. Khuzama is exclusively for VIP guests.

Guests are responsible for making sure their visas remain valid right up to departure.

All main meals and soft drinks at the three complimentary restaurants (Amwaj Buffet, Amwaj Terrace and Al Waha Dining) plus most entertainment and activities, and the kids' and teens' clubs are included. Specialty restaurants, some fitness classes and certain dinner shows carry an additional charge.

No, payment is not taken when you make an enquiry. Our team confirms availability and your final price within 24 hours, then holds your cabin for you.

With Tabby, payments for transactions up to SAR 10,000 can be split into 4 easy, interest-free instalments.

In the unfortunate event of a passenger’s death, or in other critical circumstances, a rescheduling option will be made available.

Unfortunately, onboard credit (OBC) is not refunded or reusable if it is not fully used during the trip.

We currently accept Visa, Mastercard, Mada, American Express, STC Pay and Tabby.

Before departure, register your Mastercard, Visa or Mada Debitcard with a Mastercard logo in the AROYAApp for onboard payments. All onboard purchases are automatically charged to your cabin account.

Charges are made by tap & pay using your cabin card, which you receive during embarkation. All charges require your digital signature.

On disembarkation day, onboard charges will be debited from your registered credit card and the invoice will be sent by email. Cash payments are not accepted.

You can view charges and your cabin account on your cabin TV, or contact the Guest Services team. Onboard charges and the final invoice are settled in USD, although most prices are also displayed in SAR.

Alongside Tamara, guests can pay using Visa, Mastercard, Mada, American Express, STC Pay or Tabby.

In the unfortunate event of a passenger’s death, or in other critical circumstances, a rescheduling option will be made available.

Any deposit paid is treated as non-refundable, so please bear this in mind when booking.

Please refer to AROYA's Terms and Conditions.

AROYA Cruises recommends smart casual attire for most venues and times, but does not enforce a specific dress code. Please follow these guidelines:

• Do not wear swimwear, wet clothing or bathrobes in restaurants, indoor bars or lounges.

• During dinner hours, from 19:00 until late, do not wear shorts, sportswear or sleeveless T-shirts in the Main Dining and Specialty Dining rooms.

• Dress modestly, avoid public displays of affection, and use appropriate language and gestures.

• Do not wear underpants, nightwear, nightgowns, clothing that violates public morality, clothing bearing racial emblems, or outfits promoting depravity and nudity in public venues.

Thank you for following these guidelines.

The onboard team will provide all necessary contact details, including the emergency number, to support your safety and wellbeing during your time on board.

Guests are welcome to take independent excursions, but AROYA Cruises cannot be held responsible for any issues arising during them. If a delay causes you to miss the ship’s departure, you are responsible for arranging to rejoin the ship at the next port.

Places in the Kids Club can't be reserved in advance — access works on a first-come, first-served basis so every family has a fair chance.

Some venues may close temporarily for maintenance, safety reasons or private events. Most operate during regular hours, while the High Ropes course depends on the weather. Other attractions, including the Challenge Chambers and Escape Room, are open daily with short crew breaks.

In the rare event that a show is cancelled, the team will always arrange alternative entertainment or additional events so you can continue enjoying your onboard experience.

Our staff are pleased to assist you primarily in Arabic and English. If you need translation in another language, a paid translator can be provided on request to support seamless communication throughout your journey.

For full details, please refer to AROYA's Terms & Conditions, Item No. 34: Products & Packages. This covers AROYA Cruises Laundry Service (Packages) and lost or damaged items.

All found items are taken to the Guest Services Desk, where they are logged for tracking purposes.

To keep you informed about onboard venues, offers and activities, AROYA provides information through Guest Services staff, your cabin telephone, cabin TV and digital screens in public areas. The crew will also be happy to answer your questions at any time.

To avoid unnecessary disturbance, announcements in public areas and cabins are made only in important cases and emergencies.

Enjoy the immersive, multi-sensory and interactive 4DX Cinema at the aft of Deck 17. Advanced technology and special effects create an enhanced experience for groups of up to 8 guests. No reservation is required. A surcharge applies.

For peace and quiet, several areas are reserved exclusively for guests aged 18 and over: Sky Pool (Deck 18), Al Matal (Deck 19), The Legends Sports Lounge (Deck 8), and the Beats nightclub during evening hours (Deck 17).

Other onboard areas may occasionally be reserved for adults only. Please check the daily programme and digital signage.

The video arcade on Deck 16 offers a wide range of games and is open day and night to players of all ages. It is recommended for guests aged 5 and over; a minimum height is required for certain games. Pay at each machine using your cabin card. A surcharge applies.

We strongly recommend downloading and installing the AROYA App before departure. It is your digital assistant throughout the cruise, with features including online check-in, the daily programme, shore excursion bookings and table reservations at speciality restaurants, as well as many other options. Detailed information will be provided before embarkation.

To make the cruise as comfortable as possible for our youngest guests and their parents, baby cots can be provided and prepared in your cabin on request and subject to availability. Some cabins are excluded because of limited space, which may depend on occupancy.

Room service and restaurant waiters can help you warm baby milk and food.

There is a wide choice of bars and lounges on board, each offering different regional and international specialities. Whether you are looking for a sweet treat, speciality coffee, signature drinks, shisha or cigars, there is something to suit you.

Test your strength and agility on the climbing wall on Deck 18.

The wall is suitable for children over 140 cm, beginners and experienced climbers. You will receive instruction and supervision from the crew. No reservation is required.

All passengers must ensure that their clothing and accessories respect fellow passengers, relevant local culture and applicable law. Items worn during the cruise must be modest and must not display messages or images that could be considered offensive, or include nudity, profanity, or sexual innuendo or suggestions.

Clothing and accessories must not promote negative ethnic or racial commentary, hatred or violence in any form. Please also refer to AROYA's general terms and conditions and its Guest Health, Safety and Conduct Policy.

The Al Diwaniyah games lounge on Deck 7 offers a selection of board and card games, including Baloot tables. Board games are also available at Saudi Roastery / Bon on Deck 6.

A private Baloot Table room for four people is available on Deck 6. Reservations can be made through the crew or Guest Services.

All cabins include a selected range of amenities. Suites and Villas offer a particularly extensive and high-quality selection. Detailed information is available in the description for each cabin category when you book.

Please carry your AROYA Pass at all times, as it has essential functions during your journey. Issued at embarkation, it allows you to sign in and out at the gangway, enter your cabin, make onboard payments, and use it as identification both on board and in port. It also shows important safety information, including your assembly station and the ship’s contact number.

For added convenience, wristbands with the same functions can be purchased from Guest Services.

For conferences, meetings, events and celebrations, suitable rooms for 4 to 30 people are available on Deck 5. For reservations and detailed arrangements, ideally contact the AROYA Call Centre up to 48 hours before departure. Spontaneous onboard bookings are also possible, subject to availability.

Film lovers can enjoy movie evenings with family and friends on deck on warm summer nights, or in the indoor AROYA Theatre. Please see the daily onboard programme for more information.

All relevant port-specific and necessary information will be provided one day before disembarkation, including your allocated disembarkation time. Khuzama guests benefit from preferential embarkation and disembarkation.

Dress code guidelines are intended to maintain a comfortable and respectful environment for all guests. Appropriate dress is expected in public areas, with smart casual attire preferred for most venues and times. Swimwear is strictly limited to pool decks and is not permitted in restaurants, indoor bars or lounges. Formal attire may be required in certain dining venues, so please check in advance.

During dinner hours, specific restrictions apply in the Main Dining and Specialty Dining rooms. Shorts, sportswear and sleeveless T-shirts are not considered appropriate at these times. Guests are also encouraged to dress modestly and avoid public displays of affection.

Undergarments, nightwear, and clothing that may offend public morality or promote racial emblems, depravity or nudity are not appropriate in public venues.

Discover upcoming cruises and benefit from special offers when you book your next cruise while on board. Speak to the sales team at the Future Cruise Sales office on Deck 6, next to Guest Services.

The gym on Deck 15 is free to use and equipped with the latest fitness equipment. Please check the daily programme for opening times. A range of classes and activities is also available for a fee.

Khuzama guests staying in Suites and Villas may request a late check-out. All requests are subject to availability and assessed individually.

The ship has Sailors’ Shore, a particularly large children’s area on Deck 5. It is divided into separate supervised spaces for age groups: Nursery, 6–24 months; 3–6 years; and 7–12 years. Supervision is provided by the specially trained kids team.

This area also includes the kids’ cooking school, kids’ workshop, Sailors’ Bridge, a bridge simulation room with multiple games, and Sailors’ Stage, a children’s theatre. All features carry a surcharge. We recommend reserving all Sailors’ Shore areas at the Sailors’ Shore Reception Desk on Deck 5 once on board.

A chargeable nursery service for babies aged 6 months to 2 years is available in the Kids' area on Deck 5. Please make a reservation once on board; trained staff will look after your little ones.

Our loyalty programme is still being developed. Once it is introduced, we will let you know so that you can benefit from attractive advantages. Cruises taken before the programme launches will be included in your cruise-count profile.

Male and female prayer rooms are located on Deck 5. Prayer mats are provided in all cabins. As the ship's direction changes according to the itinerary, we recommend using a Qibla app on your own mobile phone.

We can host and organise private group events on board, including meetings, company events, anniversaries and birthday parties. Depending on group size, special onboard facilities and meeting rooms in the Business Centre can be reserved for your exclusive use. For information and offers, contact our Customer Call Centre before departure. During the cruise, contact the Events and Groups Coordinator.

Our Cruise Department provides regular information on the highlights of the next port of call, excursion tips and other important details. Check the onboard daily programme for the time and location of Port Talks.

We welcome your feedback on your overall cruise experience and the quality of onboard service, both during and after your cruise.

To avoid unnecessary disturbance, announcements in public areas and cabins are made only in important cases and emergencies. There are no announcements for shore excursions or other onboard activities. Required times and meeting points are shown on the booking confirmation.

Take on the outdoor ropes course on Deck 18, then ride the thrilling zipline above the ocean. Children can also choose to “walk the plank” at the same height for a similar challenge.

AROYA offers over 1,400 m² of shopping space on Decks 6 and 7. A further 150 m² retail area in the Khuzama area on Deck 16 is exclusively reserved for suite guests. The selection includes women's and men's fashion, watches, jewellery, perfumes, leather goods, sunglasses, accessories and souvenirs, plus a children's shop, a Souk with local brands and a convenience store.

Enjoy a wide range of shows and entertainment events on board. Tailor-made daily shows for children, adults and families are presented in the AROYA Theatre on Deck 7, alongside roaming acts in various venues throughout the day. Daily themes and times are displayed on digital signage and in the daily programme.

Room service is available 24 hours a day on board. The menu is in your cabin, and orders can be placed by telephone. Room service is complimentary for Khuzama guests.

Blossom by AROYA celebrates Saudi Arabian culture and natural beauty, with a philosophy centred on beauty, wellbeing, generosity and loyalty. Choose from treatments and offers at the Blossom Beauty Salon (Deck 7), Blossom Spa, Blossom Beauty Clinic and Barber (all on Deck 15).

At the Blossom Private Spa, you can reserve a luxurious private Thermal Suite on Deck 18, an exclusive retreat for families seeking deep relaxation. We recommend booking treatments online before your cruise. Onboard bookings can be made at the Blossom Spa reception on Deck 15. Further details are available when you book your treatments.

Smoking is prohibited in cabins, on cabin balconies and elsewhere on board, except in designated smoking areas marked by signage. This includes cigarettes, cigars, all electronic vaping devices, e-cigarettes, vapes, mods and pipes. Do not throw cigarette butts or anything else overboard. Violations may result in severe penalties and disembarkation.

Shishas are available in selected venues: The Legends Sports Lounge (Deck 8), Beats Bar (Deck 17), Zen Pool Bar (Deck 18) and Al Matal Lounge (Deck 19). Cigar lovers can visit the Havana Lounge on Deck 8.

Take part in basketball, tennis, pickleball or football. Regular tournaments during the cruise are announced in the daily cruise programme. The dedicated Jogging Track is on Deck 17, while an innovative mini-golf experience for all the family is on Deck 18. Remember to pack sportswear.

The Zen Pool on Deck 18 is for adults only, and for women only every day from 9 am to 1 pm. Families and children are welcome at the Main Pool on Deck 16. Sunbeds and seating areas are available around the Main Pool on Decks 16 and 17, and towels are provided. The Kids Splash Zone is next to the Main Pool on Deck 16.

Staff supervise the pools and waterslides, but no lifeguard is on duty. Please bring slippers or flip-flops.

Alongside the Arcade Area on Deck 16, which is charged per game, guests aged 13 to 18 have their own indoor and outdoor Teens Escape area on Deck 17. It is supervised by specially trained staff and offers video games, pool billiards, air hockey, football, table tennis and many other games and activities free of charge.

Your cabin telephone can be used for internal onboard calls, such as to Guest Services or another cabin, and for external calls ashore. External calls are charged to your onboard account; per-minute rates are listed in the telephone directory.

At sea, you can make and receive calls through the ship's own mobile network. Depending on your mobile contract, different charges may apply to outgoing and incoming calls and will be billed to your mobile phone account.

Try virtual reality games in the Glitch Area on Deck 17, next to the Teens Area. Charges apply. Our staff will introduce you to the games and equipment.

Wi-Fi is available throughout the ship. A selection of Wi-Fi packages can be purchased through the AROYANet portal on board. Using the AROYA App and its booking features does not require the purchase of a Wi-Fi package.

Please download the AROYAApp from the App Store before embarkation to retrieve your digital boarding pass. Your digital boarding pass and passport are required during the check-in process at the port terminal.

The terminal location, parking information, check-in and departure times, as well as other important information, will be communicated before your cruise.

After dropping off your luggage (please see further information under “Luggage” below), you will check in at the terminal, receive your onboard cabin card (AroyaPass), and then pass security and immigration before boarding the vessel through gangway security.

To meet your privacy needs at the pool, the Sky Pool at the front of the ship (Deck 18) is reserved for women only daily from 9 am to 1 pm. No children, no husbands, just you and your adult female friends. Times may be subject to change and will be communicated via the onboard digital signage. Where possible, we will also ensure that no male staff are employed in this area during these times.