Staybridge Suites London, an IHG Hotel

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM. For more details, please contact the property using the information on the booking confirmation. A deposit will be applied when reservations are made with a debit card.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Long-term renters welcome
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
• This property is professionally cleaned
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

• Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6:30 AM to 11:00 PM.
• One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities or services will be unavailable from December 16 2024 to January 29 2025 (dates subject to change):

• Swimming pool

The property will be renovating from November 21 2024 to January 4 2025 (completion date subject to change). The following areas are affected:

• Hallway
• Meeting facilities
• Select guestrooms

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.