Alexianer Hotel am Wasserturm

The front desk is open during the following times:

• Monday - Saturday: 6:30 AM - 9:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Reception is closed from 9 PM on Sunday to 6:30 AM on Monday.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 4.50 percent will be charged

We have included all charges provided to us by the property.

• Pet fee: EUR 17.50 per pet, per day
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: EUR 22.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).