Bluegreen Shenandoah Crossing, Ascend Resort Collection

Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 100 per accommodation, per stay
• Resort fee: USD 26.83 per accommodation, per night

The resort fee includes:

• Additional inclusions
• Fitness center access
• Sporting facilities or equipment

We have included all charges provided to us by the property.

• The seasonal pool will be open from May to August.
• Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The property will be renovating from July 24 2024 to October 31 2024 (completion date subject to change). The following areas are affected:

• One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

• Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.