Cheyenne Mountain Resort, a Destination by Hyatt Hotels

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
• Masks are required at the property for guests without COVID-19 vaccination
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 50 per accommodation, per day
• 2.95 percent destination fee will be charged
• Resort fee: USD 45.36 per accommodation, per night

The resort fee includes:

• Beach access
• Business center/computer access
• Fitness center access
• Fitness/yoga classes
• Health club access
• Housekeeping
• In-room bottled water
• In-room coffee
• Newspaper
• Phone calls
• Pool access
• Spa access

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately USD 24.95 for adults and USD 10.95 for children
• Self parking fee: USD 25 per night
• Valet parking fee: USD 40 per night
• Pet fee: USD 35 per pet, per day
• Service animals are exempt from fees
• Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from May 31 to September 05.
• Pool access available from 8:00 AM to 10:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Masks are required in public areas for unvaccinated guests.

The following facilities are closed seasonally each year. They will be closed from September 6 to May 31:

• One of the swimming pools
• Beach