Empire Hotels & Resorts

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 5:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately MYR 28 for adults and MYR 14 for children
• Fee for in-room wired internet: MYR 25 per night (rates may vary)
• Airport shuttle fee: MYR 180 per vehicle (roundtrip)
• Airport shuttle fee per child: MYR 90 (roundtrip), (from 3 to 11 years old)
• Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.