Hôtel Donibane Saint-Jean-de-Luz by Accor

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately EUR 14 for adults and EUR 7 for children
• Pet fee: EUR 15 per accommodation, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 10.0 per night
• Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from March to December.
• Pool access available from 6:30 AM to 10:30 PM.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

This property is closed from November 4 2025 to December 18 2025 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:

• Swimming pool

The property will be renovating from November 4 2025 to December 18 2025 (completion date subject to change). The following areas are affected:

• One of the dining venues
• Bar/lounge
• Elevator
• Exterior
• Fitness facilities
• Front desk
• Guestrooms
• Hallway
• Lobby
• Meeting facilities
• Parking area
• Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.