Hotel East 21 Tokyo

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only. This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time. Meals are not included in the room rate for children ages 6 and younger included in the reservation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Children aged 3 and under are not permitted in the seasonal outdoor pool.
• The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
• Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
• Airport shuttle fee: JPY 1200 per person (one-way)
• Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
• Self parking fee: JPY 1500 per night (in/out privileges)
• Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from July to September.
• One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).