Hotel Firenze Lugano

The front desk is open daily from 8:00 AM - 10:00 AM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
• Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
• Pet fee: CHF 10 per pet, per day
• Rollaway bed fee: CHF 29.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.