Hotel Indigo London K West Shepherd's Bush by IHG

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in on Saturdays and Sundays is 3 PM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts only chip-and-PIN credit cards for onsite payments
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: GBP 50 per accommodation, per day

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately GBP 20 per person
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: GBP 30.0 per night
• Facilities fee: GBP 25 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

The following facilities or services will be unavailable from February 26 2026 to August 15 2026 (dates subject to change):

• Spa
• Spa/Beauty services

This property will be closed from December 11 2023 to June 30 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).