HOTEL MONAKO

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
• Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

• Self parking fee: COP 10000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property is closed from October 25 2025 to December 20 2025 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from October 25 to December 20:

• One of the dining venues
• Laundry facilities
• Parking area

The property will be renovating from October 25 2025 to December 20 2025 (completion date subject to change). The following areas are affected:

• One of the dining venues
• Exterior
• Front desk
• Guestrooms
• Hallway
• Laundry facilities
• Lobby
• Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

• Bar/lounge
• Children's pool
• Dining venue(s)
• Fitness facility
• Full-service spa
• Health club
• Hot springs
• Indoor pool
• Outdoor pool
• Public bath
• Sauna
• Hot tub