Hotel Neptun – Lifeclass Hotels & Spa, Portorož

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
• Resort fee: EUR 3.50 per person, per stay

We have included all charges provided to us by the property.

• Airport shuttle fee: EUR 130 per vehicle (one way)
• Self parking fee: EUR 15 per day
• Early check-in is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

The following facilities or services will be unavailable from January 7 2026 to April 24 2026 (dates subject to change):

• One of the swimming pools

The following facilities are closed seasonally each year. They will be closed from June 22 to July 5:

• One of the swimming pools

The property will be renovating from January 7 2026 to May 24 2026 (completion date subject to change). The following areas are affected:

• Sauna

During renovations, the hotel will make every effort to minimize noise and disturbance.