Hotel Okura Kobe

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on the 22nd to 33rd floors on January 28, from 11 PM until 4 AM on January 29, 2026. All facilities that use power, including elevators, will not be available during this time. A scheduled power outage will take place on the sixth to 21st floors on January 8, 2026, from 12:30-5 AM, and from 9 PM to 5 AM in the parking area and the banquet hall. All facilities that use power will not be available during this time. This property's restaurant 'Ariake' will be closed for lunch service from January 13-February 19, 2026.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
• Self parking fee: JPY 1000 per night (in/out privileges)
• Crib (infant bed) fee: JPY 1265.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from July to August.
• Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities or services will be unavailable from January 13 2026 to February 19 2026 (dates subject to change):

• One of the dining venues

The property will be renovating from January 8 2026 to January 8 2026 (completion date subject to change). The following areas are affected:

• Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance.