Il Giardino Segreto

The front desk is open daily from 2:00 PM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. The front desk is staffed during limited hours. The mandatory general deposit applies to Villa bookings only.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: EUR 800 per accommodation, per stay
• A tax is imposed by the city: EUR 1.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

• Self parking fee: EUR 10 per night
• Pet fee: EUR 10 per accommodation, per night
• Service animals are exempt from fees
• Late check-in fee: EUR 20 for check-in between 7:00 PM and 10:00 PM
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.