MainStay Suites Kew

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

• Monday - Sunday: 8:00 AM - 9:00 PM

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

• Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 4)
• Pet fee: AUD 350 per accommodation, per stay
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: AUD 10.0 per night
• Rollaway bed fee: AUD 55 per night
• High chair fee: AUD 10 per night
• Credit card charges are subject to a surcharge of 2.7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 9:00 AM to 8:00 PM.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Alcohol is not served at this property.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities are closed on Saturday and Sunday:

• Outdoor pool