Mizuho Chalet

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Hakuba Springs Hotel, 5090, Hokujyo, Hakuba.]. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property is professionally cleaned

• Pet fee: JPY 18000 per accommodation, per stay
• Service animals are exempt from fees
• Crib (infant bed) fee: JPY 3500.0 per night
• Rollaway bed fee: JPY 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.