Ngare Sero Mountain Lodge

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 35
• Christmas Eve (December 24) Gala Dinner per child: USD 18.00 (up to 12 years old)
• Christmas Day (December 25) Gala Dinner per adult: USD 35.00
• Christmas Day (December 25) Gala Dinner per child: USD 18.00 (up to 12 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 35.00
• New Year's Eve (December 31) Gala Dinner per child: USD 18.00 (up to 12 years old)

We have included all charges provided to us by the property.

• Pool access available from 6:30 AM to 6:30 PM.
• Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.