Sheraton Maria Isabel Mexico City Reforma

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
• Fee for in-room wireless internet: MXN 199 per night (rates may vary)
• Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
• Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
• Valet parking fee: MXN 200 per day
• Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).