Thompson Playa Del Carmen Beach House, by Hyatt

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 300 per accommodation, per stay
• Service fee: 10 percent
• Resort fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately USD 15 to 25 per person
• Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
• Self parking fee: USD 15 per night
• Valet parking fee: USD 15 per night
• Pet fee: USD 40 per pet, per night (maximum USD 52.40 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property is closed from August 29 2024 to November 15 2024 (dates subject to change).